What Ignix is
Ignix is an all-in-one social media platform. It replaces three separate tools: a post scheduler, a DM/comment automation tool, and a shared inbox with an AI support agent.
Ignix can
- Schedule and publish posts to Instagram, TikTok, Facebook, LinkedIn, X (Twitter), YouTube, Threads, Pinterest, Reddit, Bluesky, Telegram, Snapchat and Google Business Profile.
- Turn comments into private DMs automatically (Instagram and Facebook).
- Reply automatically to story reactions and replies (Instagram).
- Run chatbot flows with buttons, delays, conditions and AI answers.
- Answer customers with an AI agent that learns the business, across DMs, comments and a web chat widget, and hand the conversation to a human.
- Show analytics for posts, accounts and inbox performance, and export them as a client-ready PDF report.
- Watch X and Reddit for mentions of your brand, label everything you receive as positive, neutral or negative, and warn you when negativity spikes (needs AI).
- Write captions, generate images and generate video with AI.
- Take appointments: booked with buttons in the web chat and in DMs, on a public booking page or by talking to Sparky, straight into Google Calendar, with branded confirmation and reminder emails. Paid sessions can be charged when booking, with an automatic Google Meet link.
- Sell from your bio: a link-in-bio store with downloads, bundles, free gifts, courses and memberships, paid into your own Stripe account with 0% commission from Ignix (from Blaze).
Contacts and messages are unlimited from the Blaze plan; Spark includes 1,000 automated replies a month. You are only charged per connected social account.
The sidebar menu contains: My Accounts, Posts, Analytics, Inbox, Automations, Appointments, Store, Reddit Radar, Google Business Profile, Sparky AI, Contacts, Organization, Billing, Settings. Some entries only appear when they are relevant (for example Google Business Profile appears once a Google Business account is connected).