# Ignix > Social media management with chat automation: publish to 14 networks, turn comments into DMs, and answer every message from one inbox. Unlimited contacts on every plan. Full text of everything below, in one file: https://ignix.social/llms-full.txt ## Product - [What Ignix is](https://ignix.social/help/what-is-ignix): the three tools it replaces and the networks it publishes to. - [Pricing](https://ignix.social/pricing): flat plans, unlimited contacts, charged per connected account. - [Compare with other tools](https://ignix.social/alternatives): honest comparisons against the tools people usually evaluate. ## Help centre - [What Ignix is](https://ignix.social/help/what-is-ignix): The three tools Ignix replaces, the networks it publishes to, and what it can do out of the box. - [Getting started in 10 minutes](https://ignix.social/help/getting-started): From signing up to your first scheduled post and your first automation. - [Connecting social accounts](https://ignix.social/help/connecting-accounts): How to connect each network, including the ones that need an extra step, and what to do when a connection drops. - [Writing and scheduling a post](https://ignix.social/help/scheduling-a-post): Write once, publish to several networks, and pick when it goes out. - [What format each post publishes as](https://ignix.social/help/post-formats): How Ignix decides between a feed post, a reel, a story or a carousel on every network. - [Network limits you should know](https://ignix.social/help/network-limits): Character counts, media limits and posting restrictions, network by network. - [Network-specific options](https://ignix.social/help/network-options): The extra fields each network offers in the composer, and what they do. - [Calendar, drafts and failed posts](https://ignix.social/help/calendar-and-drafts): Reschedule by dragging, retry what failed, unpublish, use the queue and import in bulk. - [Content library](https://ignix.social/help/content-library): Reuse media and posts you have already published, including the ones posted natively. - [AI in the composer](https://ignix.social/help/ai-in-the-composer): Generate captions, hashtags, first comments, images and video without leaving the post editor. - [Autopilot: plan a week of content](https://ignix.social/help/autopilot): Pick accounts, pieces and a period; Autopilot plans distinct angles, writes each piece in every account's own voice per network, and leaves drafts with suggested dates. - [Posting style learned from your accounts](https://ignix.social/help/posting-style): How Ignix learns your colours, your layout and how you write, so what it creates looks like the rest of your feed. - [Inbox — DMs, comments and reviews](https://ignix.social/help/inbox): Every message, comment and review from every channel in one place. - [Live visitors and tickets](https://ignix.social/help/live-visitors-and-tickets): See who is on your site right now, and turn a conversation into a ticket. - [Turning comments into DMs](https://ignix.social/help/comment-to-dm): The most used automation: someone comments a keyword, Ignix sends them a DM. - [Story reactions and replies](https://ignix.social/help/story-replies): Answer automatically when someone reacts to or replies to your Instagram story. - [Chatbot flows in the visual builder](https://ignix.social/help/chatbot-flows): Build a conversation with buttons, conditions, delays and AI answers. - [Appointments: bookings from the chat](https://ignix.social/help/appointments): Let customers book from the web chat, by DM or by talking to Sparky, with every appointment in a Google calendar and an automatic reminder. - [Automation nodes and triggers](https://ignix.social/help/nodes): Every block you can drop on the canvas, its fields and where it can continue to. Generated from the builder’s own table. - [Broadcasts and sequences](https://ignix.social/help/broadcasts-and-sequences): Send one message to many contacts, or a drip over several days. - [Contacts](https://ignix.social/help/contacts): Everyone who has written to you, with custom fields, notes and tags. - [Teaching the AI assistant](https://ignix.social/help/sparky-knowledge): Give Sparky your business, your tone and your documents so it answers like you would. - [Web chat widget for your site](https://ignix.social/help/web-chat-widget): Put the same AI agent on your own website in one line of code. - [Analytics](https://ignix.social/help/analytics): Best posts, best times, engagement and growth — per account and per network. - [Brand listening and sentiment](https://ignix.social/help/brand-listening): Mentions, sentiment on everything you receive, and an alert when negativity spikes. - [Reddit Radar](https://ignix.social/help/reddit-radar): Find the conversations where your product belongs, without getting banned. - [Google Business Profile](https://ignix.social/help/google-business-profile): Posts, photos, reviews and listing details for your local business. - [Team, roles and approvals](https://ignix.social/help/team-and-approvals): Invite people, choose what each role can do, and require approval before publishing. - [Workspaces](https://ignix.social/help/workspaces): Keep each brand or client separate inside the same account. - [Plans and billing](https://ignix.social/help/plans-and-billing): What each plan includes, how accounts are charged, and how to change or cancel. - [Settings](https://ignix.social/help/settings): Time zone, notifications, API keys and everything else that lives in Settings. - [Integrations and custom actions](https://ignix.social/help/integrations): Connect Shopify or WooCommerce and let the AI act on real data. - [Connect an AI assistant (MCP)](https://ignix.social/help/mcp): Drive Ignix from Claude or any MCP client, and what the assistant can and cannot do. - [MCP server reference](https://ignix.social/help/mcp-reference): Every tool the MCP server exposes, what it does and whether it only reads. Generated from the server’s registry. - [Troubleshooting](https://ignix.social/help/troubleshooting): The problems people hit most often, and how to fix each one. - [What Ignix does not do](https://ignix.social/help/limits): The honest list of what is not built, so nobody discovers it the hard way. - [Partner (affiliate) program](https://ignix.social/help/affiliate-program): Earn a commission for every customer you bring. ## Optional - [MCP server](https://ignix.social/help/mcp-reference): Ignix exposes 138 tools over the Model Context Protocol, so an assistant can operate it directly. - [Legal](https://ignix.social/legal/terms): terms, privacy, DPA and the subprocessor list.