For brands and in-house teams
Social media management for brands where nothing goes out off-brand
Keep your content, conversations and team connected. Plan the week in your brand's voice, review the drafts and see what deserves another post.
Roles and approval on every plan · Brand listening on Inferno · No per-seat pricing
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A week with Ignix
The plan
Autopilot drafts the month per account from your brand profile — pillars, formats, hours — and sends it for approval. You edit, you accept, it schedules.
The queue
Whatever the team drafts waits for the approver. Published posts, comments, DMs, WhatsApp and Google reviews land in one inbox with saved replies.
The read
Followers, engagement, best times and top posts per network — plus, on Inferno, sentiment over comments, DMs, reviews and mentions on X. One link, ready as PDF.
Read the full overview
Five channels, three people, one voice. Ignix puts the calendar, the inbox and the automations in one place, adds a role for who drafts and who approves, trains the AI on your own captions so it never sounds like someone else, and — on Inferno — tells you what people say about you where you are not looking.
Ignix is for your brand if…
Not a feature list — the people it was built for. If three of these sound like you, you will feel at home.
- You run several channels with a small team and one voice.
- You want to know who drafts and who approves.
- You want the AI trained on your own captions so it never sounds like someone else.
- You need the calendar, the inbox and the automations in one place.
- You want to know what people say about you where you are not looking.
Where brand teams lose the week
Not in the posting. In the coordination around it.
Approval by screenshot
Roles decide who can draft and who can publish; an approval step holds a post until someone with the right says yes. On every plan.
The off-brand reply
Sparky, the AI agent, answers DMs, web chat and comments from your knowledge base and your tone — and hands the conversation to a human when it should.
The mention nobody saw
Saved searches on X, sentiment on everything that arrives, and reputation alerts when the tone turns. Inferno.
The pieces, by name
Everything below is per workspace, so a group with several brands keeps each one apart.
Scheduler for all your networks
Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Google Business Profile and more, with a posting queue, best times and recycling of evergreen posts.
Roles and approval
On every plan: an unlimited team with roles and an approval flow.
Unified inbox with reviews
DMs, comments, WhatsApp, website chat and Google Business reviews in one queue, with saved replies and tickets for the ones that need follow-up.
AI in the brand voice
Brand profile, style examples and knowledge per workspace; captions, replies and Autopilot come out in that voice. 500 to 15000 AI credits a month depending on the plan.
Brand listening and sentiment
Mentions on X by saved search, sentiment daily, alerts when it turns. Inferno only.
Reports and the Claude connector
A report link per brand, ready as PDF — and Ignix as an MCP server, so you can ask Claude for the numbers or a draft.
What a brand team pays
Every plan includes everything: an unlimited team with roles and approval, AI content and Sparky answering your customers. Scale, $59 a month: 5 accounts and 25,000 DMs. Inferno, $79: 10 accounts, 50,000 DMs and brand listening. Extra accounts at $6. Two months free on annual.
Unlimited team on every plan
Extra social account: $6 a month
Cancel in two clicks
Questions, answered straight
Can we run several brands under one company?
Yes: one workspace per brand, each with its own accounts, inbox, knowledge and AI voice. Social accounts are a pool across the company; team members are invited once and work in the workspace they open.
What exactly does the approval flow do?
A member with the editor role can draft and schedule; the post waits until someone with approval rights accepts it. Rejected drafts go back to whoever wrote them. On every plan.
What does brand listening cover?
Comments, DMs and reviews on your own channels get sentiment on every plan where the inbox lives. Mentions elsewhere are searched on X — where people go to complain — by saved search, with alerts when the tone turns. That part is Inferno.
How does the AI learn our voice?
You fill the brand profile — who you are, what you sell, how you talk — paste style examples such as your best captions and replies, and upload documents to the knowledge base. Ignix can also learn the style from an account’s past posts. Every draft starts from that.
Can the AI answer customers on its own?
Yes. Sparky, the AI agent, answers DMs on Instagram, Facebook, WhatsApp, Telegram and web chat from your knowledge, and books appointments if you use them. It comes with every plan. A person can take over any conversation.
Does it replace our ad tools or analytics suite?
No. Ignix covers organic publishing, the inbox, automations, listening and reporting. Paid campaigns stay in the ad managers.
One calendar, one inbox, one voice
Connect the channels, invite the team, set who approves. Autopilot drafts the first month while you set up.