Story reactions and replies
Where: Automations > "Story reactions".
When someone reacts to or replies to your Instagram story, the network delivers it as a DM. Ignix can answer automatically.
Step by step
- Go to Automations and open the "Story reactions" tab.
- Choose the account.
- Choose whether it applies to any story or to one specific active story.
- Optionally restrict it to certain keywords in the reply.
- Write the automatic reply.
- Save and activate.
Vary the messages with AI (with an AI add-on: the Inferno plan or the AI add-on): each person gets a different version of every message — same meaning, same links and codes — so the automation doesn't read like one. More in "Chatbot flows in the visual builder".