Appointments
Salon software sells you a marketplace, a card reader and a client app. Most small businesses are paying for that to get one thing: a way for clients to book without calling. Here is when the whole package is worth it, and when it is not.
Every barber, nail tech, physio and dog groomer eventually has the same conversation: clients want to book without calling, and the phone is ringing while there is someone in the chair. The usual answer is to sign up for Booksy or Fresha — and for a lot of businesses that is the right answer.
But it is worth being clear about what you are buying. Salon software is a bundle: a booking page, a calendar, a client database, card payments, a marketplace that brings in strangers, SMS reminders, and a mobile app your clients have to install. The bundle is priced as a bundle. If you use one piece of it, you are paying for the rest.
This page compares the two names everyone asks about, the free option people forget, and a third route that most guides skip: taking the booking inside the Instagram or WhatsApp conversation your client already started. Every price below was read from the vendor’s own pricing page on 13 September 2026, and each card says what the tool is genuinely better at.
The question that separates these tools is not features. It is whether you need somebody else to send you clients. Booksy and Fresha run marketplaces: people open the app, search “barber near me” and book a stranger. If a meaningful share of your week comes from that search, the marketplace is the product and the software is the packaging — and paying for it is obvious.
If your clients already come from Instagram, WhatsApp, Google Maps and people telling each other, the marketplace is a feature you are paying for and not using. What you actually need is smaller: a calendar that stops double bookings, a way to book without a phone call, a reminder that cuts no-shows, and the client’s details saved somewhere. That can live inside the tools you already run.
Full salon software plus a marketplace, on one flat subscription.
$29.99 a month plus $20 per extra team member. Boost — optional — takes a one-time 30% of a new marketplace client’s first visit. US pricing, as published on 13 September 2026.
If people in your city open Booksy to find a barber or a nail tech, this is the one to be on, and the subscription buys a lot: unlimited bookings, free SMS confirmations and reminders, no-show protection, waitlists, gift cards, memberships and card readers, with every feature in the one plan. The trade is that your business lives on their page and in their app, your clients book through Booksy rather than through you, and new clients from the marketplace cost 30% of the first visit if you switch Boost on.
See the pricing pageSalon software, POS and marketplace, priced per team member.
In Spain: €19.95 a month for one calendar, or €12.95 per bookable team member. Prices vary by country. A one-time fee applies to brand-new clients from its marketplace; payment processing on top.
Fresha built its name as the free salon software, and its pricing page now lists monthly plans in the countries we looked at — so check yours before assuming. What you get is broad: calendar, POS, consultation forms, client reviews, a client app, free booking links for Facebook, Instagram and Google, and 150 automated SMS or WhatsApp reminders a month before they are charged per message. The add-ons are where it grows: an AI receptionist, loyalty, Google-review requests and a website each carry their own monthly fee.
See the pricing pageBooking built on Square’s payments; free for one location.
Free for a single location; Plus is $49 and Premium $149 a month per location. No text-message marketing on the free plan. US pricing, 13 September 2026.
The obvious choice if you already ring up sales on Square: the booking, the checkout and the client record are the same system, and the free plan is genuinely free for one location. There is no marketplace, so it brings you no strangers — which is fine if you did not want to pay for them. It only exists where Square does, so check your country first.
See the pricing pageBookings inside DMs, web chat and a booking page, on Google Calendar.
Included from the $39 plan, together with the social scheduler, the unified inbox and the automations. No marketplace, no card payments, no client app; reminders by email and in the chat.
For the business whose clients already write to it. A keyword under a reel or a message in WhatsApp turns into a booking without leaving the chat: services, days and times as buttons, the details you ask for, and a confirmation with the appointment attached. Google Calendar stays the agenda — one calendar per person or room, and whatever you write there blocks the slot. The confirmation, the reminder and any change go out under your own name, colour and logo, and the client lands in your contacts with their answers. What it will not do is bring in strangers or take a deposit.
See the pricing pageWhat each one is for, in a line. The links go to each vendor’s own pricing page, which is where every number on this page came from.
| # | Tool | What it does | Pricing |
|---|---|---|---|
| 1 | Booksy | Full salon software plus a marketplace, on one flat subscription. | biz.booksy.com/pricing |
| 2 | Fresha | Salon software, POS and marketplace, priced per team member. | fresha.com/pricing |
| 3 | Square Appointments | Booking built on Square’s payments; free for one location. | squareup.com/us/en/appointments/pricing |
| 4 | Ignix | Bookings inside DMs, web chat and a booking page, on Google Calendar. | ignix.social/appointment-booking |
The third route
If your calendar fills from Instagram, WhatsApp and word of mouth, you do not need a directory. You need the booking to happen in the chat your client already opened — and for the appointment to land in the calendar you already use.
That is what Ignix does, and it does it as part of the tool you would run your social media with anyway.
Booked inside the DM
Services, days and times as tappable buttons on Instagram, Facebook, WhatsApp and Telegram. Hang it off a keyword, a comment or a plain conversation with the AI agent.
Google Calendar is the agenda
One calendar per person or room, created for you. Whatever your team writes there blocks the slot; whatever the bot books appears there.
Emails under your brand
Confirmation with the appointment attached, reminders at the hours you choose, and a notice when something changes — with your name, colour and logo.
A booking page and a client record
A public page for the bio, the QR and the Google Business button, and every client saved in your contacts with the answers they gave.
Appointments are included from Blaze at $39 a month, alongside the scheduler for 14 networks, the unified inbox, comment-to-DM automations and the website chat — the things a salon software subscription never covered.
Included from $39 a month. No marketplace commission, no per-booking fee, cancel in two clicks.
Add a service and a person, connect Google Calendar, switch it on. The first booking can arrive the same afternoon.